When enabled, TrueReview automatically purchases additional request credits when you run out, allowing your review requests to continue sending without interruption.
How Auto-Send Billing Works
TrueReview tracks the total number of request credits available in your account, including:
Requests included with your subscription
Recurring or one-time add-on requests
Previously purchased Auto-Send Billing credits
Auto-Send Billing only makes a purchase when you have used 100% of all available request credits in your account.
When that happens, TrueReview automatically purchases the smallest available request package:
100 additional requests for $12
The 100 requests are immediately added to your account so scheduled and automated review requests can continue sending.
Example:
If your plan includes 500 requests and you have a 250-request add-on, Auto-Send Billing will not trigger when you use the first 500 requests.
It will only trigger after all 750 available requests have been used.
At that point, TrueReview will automatically purchase another 100 requests for $12.
Unused Auto-Send Credits Never Expire
Any unused request credits purchased through Auto-Send Billing roll over and never expire.
For example, if Auto-Send Billing purchases 100 requests and you only use 35 before your monthly plan resets, the remaining 65 requests stay in your account and can be used later.
This ensures you can fully use every request credit you purchase.
When Will I Be Charged?
You are only charged when:
Auto-Send Billing is enabled.
You have used 100% of your available primary, add-on, and previously purchased request credits.
TrueReview needs additional credits to continue sending requests.
Each automatic purchase adds 100 requests for $12.
If you do not reach your request limit, there is no Auto-Send Billing charge.
How to Enable or Disable Auto-Send Billing
You can turn Auto-Send Billing on or off at any time from your TrueReview account.
Go to Account Settings.
Find the Keep sending after my limit option under Subscription.
Turn Auto-Send Billing On or Off.
When Auto-Send Billing is disabled, no additional requests will be automatically purchased. If you use all available requests, additional review requests will pause until new credits become available through your monthly reset or you purchase additional requests manually.
Frequently Asked Questions
How much does Auto-Send Billing cost?
Each automatic purchase costs $12 and adds 100 request credits to your account.
Does Auto-Send Billing trigger when I use all the requests included with my plan?
Not necessarily. If you have add-on or previously purchased request credits available, TrueReview will use those before Auto-Send Billing makes another purchase.
Auto-Send Billing only triggers when all available request credits have been used.
Do unused Auto-Send Billing requests expire?
No. Unused request credits purchased through Auto-Send Billing roll over and never expire.
Can I disable Auto-Send Billing?
Yes. You can enable or disable Auto-Send Billing at any time from your Account Settings.
What happens if Auto-Send Billing is turned off?
Once you use all available request credits, additional review requests will pause until your request allowance resets or you purchase additional request credits.

