Getting Started
26 articles
- Connecting to your Google Business ProfileStep by step instructions to connect your Google Business Profile with TrueReview.
- Connecting to your Facebook pageStep by step instruction to connect your Facebook page with TrueReview.
- Create a shortcut to TrueReview on your iPhoneQuickly access your TrueReview account by creating a shortcut icon on your iPhone!
- Update the contact options your customers seeAdd or remove additional contact options your customers see when they provide feedback.
- Add Google My Business as a Custom Link without logging in.Don't have access to your GMB account? Add it as a custom link.
- Mark customers as contacted and add notes
- Mark customer's number as contacted before
- How do I change my business logo?
- How to get the most value from TrueReviewBest practices to optimize customer engagement and get more reviews!
- My Facebook page doesn't connect
- TrueReview APIGet Started with the TrueReview API
- Manage your review websitesLearn how to add, remove, rearrange and more.
- Replying to reviews - why it's important.TrueReview makes it easy to reply to Google reviews
- How does review request usage work in TrueReview?
- How to Set Up Your TrueReview Account: Step-by-Step GuideStart your journey with TrueReview by watching this onboarding video to maximize your experience.
- How to add a new campaignCreate customized campaigns tailored to specific user groups or teammates.
- How do AI Review Insights work?
- Will I see my review responses in the dashboard?
- How to Find Customers Who Completed a SurveyLocate and view responses to your surveys
- Resending requests to previously contacted customers within the app.Choose whether to re-send or skip requests for customers that have previously received an SMS or email review request from within the app.
- Managing Your Contacts
- How can I find duplicate contacts?
- How can I find contacts with specific contact details?
- How do I add notes to a review?
- How do I tag reviews?Create and manage tags to make filtering reviews easier.
- How can I search for a review?