FAQs
19 articles
Can you remove negative Google reviews?
What websites can I request reviews for?
I have multiple locations under one Google My Business account; am I able to select a location?
Which countries does TrueReview work in?
What number is used to send SMS review requests?
Will I lose my reviews if I cancel my subscription?
Why is a customer Google review not showing?Possible reasons why a customer's Google review may not be visible on your Google listing.
How do review requests work?
Where do I see customer feedback?
I don’t have an SMS opt-in form, can I send review requests through email only?
Can I remove "Leave a review" from the feedback screen?
How to add or edit your services on your Google Business Profile
Embed your reviews from Google, Facebook, TrueReview and more on your website with a reviews widget.Add a reviews widget to your website with a code snippet.
How does the free trial work?TrueReview offers a free 14-day trial of all plans.
Is TrueReview HIPAA compliant?
Are customers notified when I respond to their reviews?
Why Google Might Flag Your Customer ReviewsUnderstanding Google’s review policies and the reasons behind flagged reviews.
How reviews on Google Maps work
TrueReview's Integration with other applicationsConnect TrueReview to your existing app with Zapier